Information Notice Customer

This privacy notice has been prepared by ECE MERMER TURİZM SAN. VE TİC. LTD. ŞTİ. (“Company”), acting as the data controller, within the scope of Article 10 of the Turkish Law No. 6698 on the Protection of Personal Data and the Communiqué on the Principles and Procedures to Be Followed in Fulfillment of the Obligation to Inform.

As ECE MERMER TURİZM SANAYİ VE TİCARET LİMİTED ŞİRKETİ, we exercise the utmost care to act in compliance with Law No. 6698 on the Protection of Personal Data in the processing and storage of your personal data. Accordingly, your personal data are processed as described below and within the limits set forth by the applicable legislation.

The personal data that may be processed by us include, but are not limited to, the following:

Your personal data listed above are processed in accordance with the law and principles of good faith, kept accurate and up to date as shared by you, processed for specific, explicit, and legitimate purposes, and limited and proportionate to the purposes for which they are processed.

Purposes of Processing Personal Data:

Your personal data mentioned above are processed for the following purposes:

Recording customer and/or authorized customer employee information in the system, fulfilling mandatory reporting obligations to authorized public institutions and organizations, conducting customer service evaluation and follow-up processes, handling requests and complaints, carrying out finance and accounting operations, monitoring collections, conducting marketing and sales activities for products and services, and managing relationships with business partners and suppliers, within the scope of the personal data processing conditions and purposes specified in Articles 5 and 6 of the KVKK.

Recipients and Purposes of Transfer of Processed Personal Data:

Your personal data collected during this process may be transferred to institutions or organizations permitted by the Labor Law, Turkish Commercial Code, Tax Procedure Law, Law No. 6698 on the Protection of Personal Data, and other relevant legislation; to public legal entities such as the Personal Data Protection Authority, Ministry of Treasury and Finance, Ministry of Trade, Ministry of Labor and Social Security, Information and Communication Technologies Authority; and to domestic and/or foreign organizations with whom we cooperate or from whom we receive services under contractual arrangements, and who are jointly and severally responsible with us for taking workplace security measures such as the protection of personal data, prevention of unauthorized access, and prevention of unlawful processing.

Method and Legal Basis for the Collection of Personal Data:

Your personal data are collected in physical and electronic environments for the purposes stated above, based on the personal data processing conditions set forth in Articles 5 and 6 of the KVKK, namely that processing is necessary for the data controller to fulfill its legal obligations and that processing is directly related to the establishment or performance of a contract, provided that it is necessary to process the personal data of the parties to the contract.

Your personal data will be retained for the period specified in the relevant legislation or required for the purposes for which they are processed, and in any case, for the duration of the applicable statutory limitation periods.

Rights of the Personal Data Subject Under Article 11 of the KVKK:

Pursuant to Article 11 of the Law on the Protection of Personal Data, you may submit requests to our Company regarding the following matters:

1. To learn whether your personal data are being processed,
2. To request information if your personal data have been processed,

III. To learn the purpose of processing your personal data and whether they are used in accordance with that purpose,

1. To know the third parties to whom personal data are transferred domestically or abroad,
2. To request correction of personal data if they are incomplete or incorrectly processed and to request notification of such correction to third parties to whom the personal data have been transferred,
3. To request the deletion or destruction of personal data in cases where the reasons requiring processing no longer exist, even though they have been processed in accordance with Law No. 6698 and other relevant legislation, and to request notification of such actions to third parties to whom the personal data have been transferred,

VII. To object to the occurrence of a result against the data subject arising from the analysis of processed personal data exclusively through automated systems,

VIII. To request compensation for damages in case personal data are processed unlawfully.

Method of Submitting Requests:

You may submit your requests within the scope of Article 11 of the Law, in accordance with the Communiqué on the Principles and Procedures for Application to the Data Controller, by filling out and signing the application form available on the Company’s website and delivering it in writing in person by verifying your identity or via a notary public to the Company’s address at GÜRLEYİK MAH. 601 SOKAK NO:3/1 HONAZ / DENİZLİ, or by sending it via your verified e-mail address or your Registered Electronic Mail (KEP) address.

Your applications will be concluded free of charge as soon as possible and within a maximum of 30 (thirty) days, depending on the nature of the request. However, if the process requires an additional cost, a fee may be charged in accordance with the tariff to be determined by the Personal Data Protection Board. If the response exceeds 10 (ten) pages, a processing fee of TRY 1.00 (one Turkish Lira) per page will be charged. If the response is requested to be provided on a recording medium such as a CD or flash drive, a fee corresponding to the cost of the requested medium will be charged.

Amendments:

This privacy notice may be amended due to changes in legislation. In the event of any amendments, the necessary announcements will be made on our website. To stay informed of such changes, it is recommended that you regularly visit our website.